ARC’s Core Values
Excellence
We pursue the highest level of optimal performance always.
Honesty & Integrity
We do the right thing. We adhere firmly to a moral code and walk the talk.
Customer Service
We are committed to serving our customers above all else, placing importance on serving others with quality and value.
Relationships
We foster connection in and among people. We are committed to taking care of our team and our customer.
Flexibility
We maintain the ability to adapt to environments, situations, or changes.
ARC's Mission
Our mission is to help companies develop a strong service culture among their employees, enabling them to achieve customer satisfaction with every interaction. By providing accurate, actionable, and insightful data, we arm companies to drive sales, retain clients, and position their brands at the top of their industries in service and customer satisfaction.
ARC's Vision
Our vision is to help companies grow by cultivating meaningful, actionable, and helpful connections with their customers every time.
Giving Back — ARC's Social Impact
At ARC, our mission extends beyond delivering top-notch customer experiences. We’re deeply committed to making a meaningful difference in the world. Every day, countless organizations tirelessly strive to enhance the lives of individuals worldwide. These incredible groups mirror the core values we hold dear at ARC—Excellence, Honesty & Integrity, Customer Service Relationships, and Flexibility. We proudly support their efforts to uplift communities across the globe. It’s our heartfelt desire to introduce you to these impactful organizations, inviting you to join us in this transformative journey toward a better future for all.
World Resources Institute (WRI)
WRI is a global research organization founded in 1982. With locations in the US and in over 50 countries abroad, they strive to help humanity live in ways that are healthy and safe for the environment through sustainable practices.
World Food Program (WFP)
WFP is a humanitarian organization working to improve lives through food delivery assistance and nutrition improvement, with a focus on areas affected by conflict, and the prevention of the use of hunger as a weapon.
International Justice Mission
The focus of the International Justice Mission is to help protect those who live in poverty from violence against women and children, slavery, and abuse of power through building stronger justice systems and victim restoration efforts.
Housatonic Valley Association (HVA)
HVA works to protect and restore the environmental health of the Housatonic Watershed by seeking an eco-friendly balance that allows for growth while protecting water quality, wetlands, and vistas.
Cornwall Woman’s Society
The Cornwall Woman’s Society is a non-profit organization originally formed to offer grants to local students who are entering college. Founded in 1924, the CWS supports the local community and provides help where needed.
